bb baji's Privacy Policy
Learn how important your personal information is to us and how we collect, store, and keep it secure.
This privacy policy ("Policy") describes how personal information collected during your interaction with the bb baji platform is handled. By registering on this site, logging in, or using any service, you agree to the terms described in this Policy. Our Terms and Conditions complement this Policy and both documents should be read together.
Introduction and Scope of Application
bb baji ("we", "platform") treats the privacy of its users with great respect. This Policy applies to all services provided through the https://bb-baji.cam website and associated mobile applications.
In this Policy, "user" refers to all individuals who hold a registered account on the bb baji platform or who are in the process of opening an account. Anonymous browsing data collected when someone visits the website without opening an account is discussed in Section 6.
Please read this privacy policy in full before using our services. If you have any questions, contact our support team, who are available seven days a week, twenty-four hours a day in Bengali and English via live chat and email.
What Data We Collect
2.1 During Registration and Identity Verification
When opening an account at bb baji, you are required to provide the following information:
- Full name (as per national ID card)
- Date of birth — used to verify age (all our services are for users aged 21+)
- Mobile number
- Email address
- Password (stored in encrypted form)
2.2 Transaction and Financial Information
During deposits and withdrawals, the relevant mobile banking number (bKash, Nagad, or Rocket) and the date and amount of the transaction are stored securely in our system. This information is essential for account management and fraud prevention.
2.3 Automatically Collected Information
The following information may be recorded automatically when you use the site:
- IP address and general geographic location
- Device type, operating system, and browser information
- Browsing history and click patterns on the site
- Session duration and activity logs
Purpose of Data Use
We use the data we collect for the following purposes:
- Account Management: Creating, verifying, and maintaining your user account, assisting with password recovery, and ensuring login security.
- Transaction Processing: Accepting deposits, processing withdrawals, and maintaining related records. Each transaction record is kept for a minimum of five years.
- Customer Support: Resolving your complaints or queries and assisting with account recovery when needed.
- Bonuses and Promotional Services: Confirming welcome bonuses, VIP cashback, and other offers based on your account eligibility.
- Security and Fraud Prevention: Detecting and preventing multiple accounts by the same person, money laundering, and other irregular activities.
- Platform Improvement: Analysing user behaviour to improve the site's structure, game selection, and overall experience.
- Responsible Gaming: Reviewing users' gaming patterns and taking necessary action in line with our responsible gaming guidelines.
Your data is not used for any purpose beyond those listed above without your consent.
Data Storage and Security
4.1 Encryption and Technical Security
bb baji uses SSL (Secure Socket Layer) encryption technology to keep data transfers between the website and server secure. Passwords and financial information are always stored in encrypted form — they are never kept in plain text.
4.2 Server Security
Our data servers are protected through firewalls, anti-intrusion systems, and regular security audits. Only authorised staff have access to personal data, and their activities are logged.
4.3 Data Retention Period
Even after an account is closed, some data may be retained for a specified period:
| Data Type | Retention Period |
|---|---|
| Identity verification documents | 5 years after account closure |
| Transaction records | 5 years after account closure |
| Customer support communications | 2 years after account closure |
| Login and session logs | Up to 1 year |
| Marketing preferences | Until consent is withdrawn |
Sharing Data with Third Parties
bb baji never sells your personal data to third parties for commercial purposes. However, some data may be shared in the following limited circumstances:
5.1 Service Support Partners
The necessary transaction information is shared with bKash, Nagad, and Rocket for payment processing. This information is used solely to complete the specific transaction.
5.2 Technology Partners
For game operation, connections may be made with the servers of various game developers including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. They receive only the minimum information needed to manage the gaming session.
5.3 Legal Obligations
Data may be disclosed in accordance with a lawful order from a law enforcement agency or a court directive. In such cases, we will always attempt to notify the user in advance, unless prohibited by law.
Cookies and Tracking Technology
bb baji uses cookies and similar technologies to keep the website functioning properly. Cookies are small text files stored in your browser.
6.1 Essential Cookies
These cookies are necessary for maintaining login sessions, managing account security tokens, and saving language preferences. Disabling them will affect the core functionality of the site.
6.2 Analytics Cookies
Analytics cookies are used to understand which parts of the site users visit most. This data is collected entirely anonymously and is not used to identify specific individuals.
6.3 Cookie Controls
You can delete existing cookies or block new ones at any time from your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.
Your Data Rights
Every registered user on the bb baji platform has certain basic rights regarding their personal data:
- Right to Access: You may request our support team to inform you of what data is stored in your account.
- Right to Correction: You may request corrections to inaccurate or outdated information. Additional verification may be required for changes to identity documents.
- Right to Deletion: After closing your account, you may request deletion of data that falls outside legal retention obligations.
- Right to Opt Out of Marketing: You may stop receiving promotional emails or messages at any time.
- Right to Complain: If you have any concerns about how your data is handled, contact us directly.
To exercise these rights, contact us via live chat or email. We generally respond within seven business days of receiving a request.
Protection of Minors
All services at bb baji are exclusively for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Date of birth is verified during registration and, where necessary, age is confirmed via national ID card. If a user registers using false information and this is later proven, the account will be closed immediately and the associated balance may be forfeited.
If you believe a minor is using our platform, notify our support team immediately. For more information on responsible gaming, read our responsible gaming guidelines.
Policy Changes and Updates
bb baji reserves the right to change, amend, or update this privacy policy at any time. In the case of significant changes, users will be informed in the following ways:
- A notification will be sent to the registered email address
- A special notice will be displayed on the website homepage
- The "Last Updated" date at the top of this page will be changed
Continuing to use the platform after a revised policy is published will be considered acceptance of the new policy. If you do not agree to the changes, you may request to close your account.
Our Frequently Asked Questions (FAQ) page may be helpful for answers to common questions, including those related to privacy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, contact the bb baji support team. Privacy-related requests are handled with the highest priority.